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Former Associates

ACCESS BENEFITS

For questions about your benefits, please call the Benefits Center at 888-440-3644.

 

RETIREMENT

To access your 401(k) account, log into the  Alight 401k  website. 

Please note that a user ID and password is required to access the 401(k) site. If you do not remember your log in information, you can call the White Cap 401(k) Service Center for assistance at 888-440-3644, option 5.

 

PRINT/VIEW PAYSTUBS

For Paystubs issued before July 1, 2021:

Former Associates will need to  send an email request to the White Cap Payroll Department at  wcpayroll@whitecap.com to request copies of their paystubs which will be mailed to their home address. 

For Paystubs issued on or after July 1, 2021:

Paystubs issued on or after July 1, 2021 are available via the Workday system.  Former associates should have received an email at their personal email address 3 calendar days after their separation date containing log in credentials for Workday. 

If you did not receive log in credentials from Workday or if you’ve forgotten your login information, please click here and click on the “forgot password” link to obtain new credentials.  Your user name will be your employee ID that was issued to you when employed by White Cap.  Workday will prompt you to enter an email address which should be your current, personal email address.  If you do not recall your employee ID, please send an email to:  wcpayroll@whitecap.com.

*Special Note for Former Associates of CSG Companies:  Paystubs for checks issued after January 1, 2022 are available per the instructions listed above in Workday.  For paystubs issued prior to January 1, 2022, please send an email request to:  wcpayroll@whitecap.com

 

ACCESS PRIOR W-2 FORMS

For W-2’s issued for calendar year 2020 and before:

Former White Cap associates can view their W-2 forms by accessing information on the ADP website.

Instructions for registering for ADP Services to obtain a copy of your W-2 can be accessed here.

To receive a copy of a W-2 prior to 2013complete the request form and email to  wcpayroll@whitecap.com . Due to the confidential nature of the form, the W-2 will only be mailed to the address provided on the form.

For W-2’s issued for calendar year 2021 and after:

Login to Workday utilizing the credentials sent to your personal email address and click on the “Former Associate” application.  Please note that W-2s for 2021 will not be available for access until the end of January, 2022.

If you did not receive log in credentials from Workday or if you’ve forgotten your login information, please click here and click on the “forgot password” link to obtain new credentials.  Your user name will be your employee ID that was issued to you when employed by White Cap.  Workday will prompt you to enter an email address which should be your current, personal email address.  If you do not recall your employee ID, please send an email to: wcpayroll@whitecap.com.

*Special Note for Former Associates of CSG Companies:  For W-2’s issued for tax years of 2021 and prior, please send an email request to: wcpayroll@whitecap.com

 

VERIFICATION OF EMPLOYMENT

All requests relating to verification of employment should be referred to Corporate Cost Control (CCC), the vendor with whom White Cap has contracted to provide automated employment and wage verification. The following will be required to initiate verification:

  • Verifiers may access CCC Verify Online anytime by visiting https://www.cccverify.com/
  • Email address: First time users must register to set up an account as a verifier
  • The associate’s social security number (Security Code- Last 4 Digits Associates SSN)

Further questions can be directed to CCC Verify Customer Support at: 855-901-3099