Account Tools
LEARN MORE ABOUT OUR CUSTOMER ACCOUNT TOOLS
Explore our online account tools that were designed to help you get your job done.
Learn how signing up for an online account helps make your purchasing experience seamless while also allowing you to manage multiple features of your account like order history, custom catalogs, and more.
Have Questions? We are here to help.
Unlock the full potential of our Customer Account Tools by signing up for a WhiteCap.com account today.
Order Management
Order Status Notifications
Receive real-time delivery updates via email and/or text for White Cap orders.
Order History
Review branch and online purchases from the last 90 days.
Proof of Delivery
View or download your proof of delivery with a photo and/or signature.
Reorder
Quickly reorder the same items as a previous purchase directly from the Order History page.
Saved Orders
Build a cart, save it, and check out whenever you are ready.
Order Tracking
Track any order with our online tracking tool available via the Order History or Order Status pages.
Order Status Look Up
Easily check the status of an order via the Order History page.
Pricing & Payment
Custom Pricing
See your company’s negotiated pricing on select products for greater cost visibility.
Multiple Payment Option
Pay by credit card or bill your order to your company account.
Invoice/Payments
Update language to: Access your invoices and pay online by navigating to your BillTrust account.
List & Inventory
My Lists
Create lists of frequently purchased items for faster and easier ordering. Set reminders for reordering.
Inventory
Real-time inventory available by branch.
Quotes
Simple quote experience that allows customers & sales reps to interact digitally.
Account Management
Manage Addresses
Create one time ship-to addresses online.
Admin Capabilities
Request Admin user role to manage your own users and apply various "buyer" roles.