Questions or Problems? We're Here to Help!

If your issue is not addressed here, please submit a request for assistance using the form below or call us at 800-944-8322.



For Credit Application (or Term Account) Inquiries:


To View and Pay Invoices Online:

Do you have a terms account? If so, now you can easily view invoices/statements online by linking your terms account to your web account.

  • To learn more about this value-add feature OR sign up to view invoices/statements online click here
  • All inquiries related to viewing invoices/statements online can be sent to
  • For immediate assistance with linking your account, please call 800-944-8322.

Request a Proof of Delivery (POD) Copy:

  • Easier bill reconciliation is possible with an automated daily (or weekly) POD email service
  • To learn more about this service, or to request activation, please visit our POD Service page
  • To request a POD copy, send an email to

Order Status Updates

  • Have confidence your orders are being fulfilled timely and accurately with real time order notifications:
    • Order Confirmations
    • Advance Ship Notifications with delivery ETAs
  • To learn more about this service, or to request activation, please visit our Order Status Updates page

Request a Quote:

  • We understand that specific projects require special details. You can request a quote to get the pricing you need. Click here to see how it works: Request a Quote

Catalog & Trader Requests:


Career Opportunities:

  • To learn about available positions with HD Supply Construction & Industrial- White Cap please visit our Careers page.