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Questions or Problems? We're Here to Help!
If your issue is not addressed here, please submit a request for assistance using the form below or call us at 800-944-8322.
For Credit Application (or Term Account) Inquiries:
- Click here for a Credit Application
- Email Credit Application to [email protected] or fax 866-791-4809
- To check the status of your submitted application or for any other questions, send an email to [email protected], or use our HELP HOTLINE by calling 888-888-6087 options 3/3/1 (Hotline Hours are 8AM-7PM EST)
To View and Pay Invoices Online:
Do you have a terms account? If so, now you can easily view invoices/statements online by linking your terms account to your whitecap.com web account.
- To learn more about this value-add feature OR sign up to view invoices/statements online click here
- All inquiries related to viewing invoices/statements online can be sent to [email protected]
- For immediate assistance with linking your account, please call 800-944-8322.
Request a Proof of Delivery (POD) Copy:
- Easier bill reconciliation is possible with an automated daily (or weekly) POD email service
- To learn more about this service, or to request activation, please visit our POD Service page
- To request a POD copy, send an email to [email protected]
Order Status Updates
- Have confidence your orders are being fulfilled timely and accurately with real time order notifications:
- Order Confirmations
- Advance Ship Notifications with delivery ETAs
- To learn more about this service, or to request activation, please visit our Order Status Updates page
Request a Quote:
- We understand that specific projects require special details. You can request a quote to get the pricing you need. Click here to see how it works: Request a Quote
Catalog & Trader Requests:
- Request a copy of our Catalog or Contractor Trader monthly publication by using the Catalog & Trader Request form.
Career Opportunities:
- To learn about available positions with HD Supply Construction & Industrial- White Cap please visit our Careers page.